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After the player filed a complaint with us, we asked him for more information and invited the casino's representatives to join the discussion. The casino eventually paid the player and confirmed the payment. We marked the complaint as 'resolved' in our system.

The player from Germany deposited money into ninecasino using her husband's account, which resulted in a warning. Despite this, she was allowed to continue playing and activating bonuses.

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Крайне высокие коэффициенты повсечастно ТОПовые матчи в конкретном виде спорта.

В плане техподдержки у букмекера все отлично, сотрудники – вежливые равным образом стараются со вкусом убить любую проблему.

In our PinoCasino review, we extensively examined and analyzed the Terms and Conditions of PinoCasino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them.

Thanks for sharing your feedback.We appreciate click here your kind comments.We’re glad you feel satisfied with our product overall and game quality,but we are sorry to hear that you’re having difficulties with the verification.

Линия по ставкам – немерено широкая, коэффициенты тоже радуют (по крайней мере – до гроба ТОПовые события).

Unfortunately, we can't help you now without knowing your email. You can send us an email at [email protected] with the subject "CasinoGuru Review," and we will try to solve that issue!

Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

С усиленной верификацией дела обстоят сложнее. минуя регистрации ее обычно не инициализируют – усиленную верификацию применяют только к тем игрокам, которых заподозрили в нечестной игре (вилки, договорняки, приобщение сторонних программ). В этом случае ваш аккаунт заморозят, спустя чего с вами свяжется служба безопасности – стоит полноте созвониться с ними по видеосвязи также ответить в любой момент ряд вопросов, обычно задают вопросы, связанные со ставками, которые вы совершали.

The player from Portugal had lodged a withdrawal request five days prior and had provided all necessary documents but had not received any response. The disputed amount had been 540€. The player had indicated that the withdrawal request had been made at the same time as a self-exclusion request. After no progress had been made, we had transferred the complaint to another team member who had contacted the casino.

The player from Baden-Württemberg has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The casino had confirmed that the refund process was initiated and asked the player to check his email. The player later confirmed that the payment had been combined with another refund, leading to initial confusion. Upon realizing this, he had acknowledged receipt of the funds. The issue had been successfully resolved.

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